Job Description

Responsibilities:

• Captures diseased and dangerous animals to comply with ordinances for safety of the public.
• Prepares monthly reports relative to their duty assignment. Performs related public service activities such as providing animal control and regulation information in person to homeowners associations or other public meetings, setting traps and picking up animals.
• Teaches animal awareness to citizens and children.
• Assists citizens in resolving animal control complaints.
• Issues citations as appropriate.
• Loads and transports captured animals to local animal shelters.
• Investigates cruelty to animal complaints. (livestock, fowl, and other wild or domesticated animals)
• Impounds animals that appear to have been mistreated.
• Maintains County vehicles and associated tools and equipment in clean and operable manner.
• Transports animals to local veterinary offices as needed.
• Requires the employee to be able to render credible testimony in any court proceeding to include Justice Courts, County Courts, District Courts and any U.S. Federal Court.
• Performs other duties as assigned.

Knowledge Required:

• Exceptional knowledge of federal, state and Hays County regulations, policies, procedures and animal ordinances.
• Exceptional knowledge of animals, their traits and misdemeanors.
• Exceptional knowledge of the requirements for National Animal Control Association.
• Exceptional knowledge of methods and techniques used to capture animals and dispel situations.
• General knowledge of the owners and locations of veterinary offices in Hays County.
• General knowledge of basic hardware and software of the report management system.
• General knowledge of entering data into the computer database.
• General knowledge of radio procedure.
• General knowledge of customer service and telephone etiquette.
• General knowledge of Sheriff’s Office’s missions, goals and objectives.
• General knowledge of document preparation.

Skills Required:

• Exceptional skill in interacting with people in all socio-economic levels.
• Exceptional skill in compassionately handling sick, diseased or abused animals.
• Exceptional skill in remaining calm under stressful situations.
• General skill in establishing and maintaining effective working relationships with County staff and the general public.
• General skill in documenting, reading, understanding and maintaining files and reports.
• General skill in customer relations and telephone etiquette.
• General skill in basic record keeping and report preparation.
• General organizational skills.
• General skill in expressing oneself clearly and concisely, both orally and in writing.
• Exceptional skill in driving oversized vehicles, including truck and trailer combination.

Education and/or Experience:

• Requires High School diploma or equivalent.
• Prefer experience working with and around animals.

Other Qualifications, Certificates, Licenses, Registrations:

• Must be able to pass the National Animal Control Association test within (1) one year.
• Class C TX Driver’s license.
• Must successfully complete the On the Job Training program.

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