Job Description

We are looking for a Data Entry Clerk to process and analyze daily incoming submissions from our external customers. The clerk is responsible for accurately and efficiently inputting all information provided on the documents into our internal servers and pulling various reports related to the submissions.

Duties and Responsibilities

Provide accurate and detailed information about products services or policies.
Troubleshoot and resolve customer issues efficiently and effectively.
Escalate complex inquiries to the appropriate department when necessary.
Document customer interactions in the CRM system.
Maintain a professional and friendly tone during all interactions.
Identify customer needs and recommend appropriate solutions or products.
Monitor and handle multiple chats simultaneously while maintaining quality service.

Benefits and Perks
Medical dental vision life insurance and 401k
Paid vacation sick and holidays
Remote work

Requirements:
Proficient in spoken and written English language
High level of attention to detail
Ability to communicate effectively within the team

Job Tags

Holiday work, Remote job,

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