Hotel Front Desk Night Auditor Job at Best Western Plus Chena River Lodge, Fairbanks, AK

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  • Best Western Plus Chena River Lodge
  • Fairbanks, AK

Job Description

Our property is seeking a night auditor to join our growing group of hospitality professionals. The ideal candidate will have strong attention to financial details, a genuine love of interacting with people, and a superior commitment to customer satisfaction. Previous hotel experience is not required but guest service experience is highly preferred. If you are looking to start a career in the hospitality industry and want a position that can grow with your skills and natural talents, apply now. Responsibilities:

  • Ensure all guests feel they are having an exceptional experience at the property
  • Process additional administrative, bookkeeping. and accounting procedures as required
  • Compile and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management
  • Respond to inquiries, process reservations and check-ins, delegate housekeeping, security, and service requests, resolve guest complaints, and other front office duties as required
  • Reconcile all credit card transactions, financial records, occupancy percentages, room charges, final bill preparation, and cash drawer activity after a thorough audit process
Qualifications:
  • Great communications. and excellent customer service skills are required
  • High school diploma or equivalent required; some college preferred
  • Front desk clerk duties, guest services, night auditor or previous hospitality experience is preferred but not required
  • Computer proficiency is required; experience with accounting or reservation software is preferred
  • Requires a flexible schedule that allows for overnight shift hours
About Company: This Alaska hotel offers friendly service and modern accommodations all within minutes of the airport and bustling downtown Fairbanks.

Job Tags

Flexible hours,

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