Job Description

Summary

Come join our Hyatt family! We are searching for someone like you who enjoys taking care of people! We provide on-the-job training and enjoy watching our Colleagues grow with us. We offer great benefits including but not limited to Medical, Dental, Vision, 401k, Life Insurance, Short-Term Disability, Long-Term Disability, EAP, Tuition Reimbursement & Awesome Travel Perks!

This position will coordinate, lead, and direct all property security and safety policies and procedures. He/She leads and chairs the property’s safety committee and is responsible for the development and implementation of all safety awareness initiatives, OSHA training, and property emergency procedures.   This position will direct the activities for security and safety for the property, in compliance with all state and federal agencies.

Essential Functions:

• Maintain complete awareness of scheduled group activities and house count, hotel facilities and services, hours of operation, facility layout, fire and emergency plans and departmental rules of conduct
• Management of VIP arrivals and departures
• Oversight of supervision of security team
• Review department log records and be familiar with pertinent information relevant to the daily shift and overnight shift
• Provide escorts for employees in accordance with departmental standards
• Ensure that after-hours access into secured hotel areas are properly authorized, monitored and documented in accordance with hotel standards
• Coordinate shipping and receiving following hotel procedures
• Work with outside agencies (i.e. sheriff) cooperatively and follow established hotel regulations
• Coordinate emergency situations as specified in departmental manual
• Oversight of general liability claims
• Responsible for training and oversight of all emergency and life safety situations
• Monitor surveillance cameras as assigned
• Investigate duress alarms and comply with respective procedures
• Patrol the property with specified equipment, checking all designated points and document all actions taken in accordance with departmental standards

Qualifications

• High School diploma or any other combination of training or experience that provides the required knowledge, skills and abilities
• Minimum of two years of security management experience is required
• Hotel experience required
• Valid Driver’s License and satisfactory driving background/criminal history record
• Knowledge of local laws, investigative methods and fire safety
• Valid certification in CPR and first aid or the ability to obtain certification
• Certification in alcohol awareness program or ability to obtain one
• Security Certifications preferred
• Fluency in English both verbally and non-verbally
• Provide legible communication and directions

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