Virtual Data Entry Assistant - Entry Level Job at Sterling Consulting Solutions, Inc., United States

cnowUkt4WHZnR2N2SWVZbGVrdVI2NzZWUnc9PQ==
  • Sterling Consulting Solutions, Inc.
  • United States

Job Description

Job Title: Virtual Data Entry Assistant - Entry Level

Location: Remote

Job Responsibilities:

  • Data Entry and Record Management: Maintain accurate records of bookings, payments, and customer interactions using our CRM system.
  • Schedule Appointments : Schedule appointments and meetings for sales or service teams by contacting leads, maintaining calendars, and ensuring accurate communication of meeting details.
  • Booking and Coordination: Assist clients in planning and booking travel arrangements, including flights, hotels, car rentals, and activities.
  • Customer Service: Provide excellent customer service to clients via phone, email, and chat, addressing inquiries, resolving issues, and ensuring customer satisfaction.
  • Travel Advisory: Offer expert advice on destinations, travel arrangements, and travel insurance options to clients.
  • Problem Solving: Handle any issues or concerns that arise during travel, such as flight cancellations or itinerary changes, and provide timely solutions.

Requirements:

  • Experience: Proven experience in a customer service role or within the travel industry.
  • Skills: Strong communication skills (verbal and written), excellent customer service abilities, and proficiency in using travel booking platforms and CRM systems.
  • Organization: Ability to manage multiple tasks and prioritize workload effectively in a remote work environment.
  • Problem-Solving: Capacity to handle and resolve customer issues promptly and professionally.
  • Flexibility: Willingness to work flexible hours, including evenings and weekends as required, to accommodate client needs and time zones.
  • Education: High school diploma or equivalent; additional certification in travel and tourism is a plus.

Benefits:

  • Remote Work: Enjoy the flexibility of working from home with a supportive team environment.
  • Competitive Salary: Compensation commensurate with experience, with opportunities for performance-based incentives.
  • Professional Development: Access to ongoing training and development opportunities within the travel industry.
  • Travel Perks: Discounts on personal travel bookings and familiarization trips to enhance product knowledge.

Job Tags

Full time, Work from home, Flexible hours, Afternoon shift,

Similar Jobs

Express Employment Professionals

Factory Associate, $15-$17.75 hr. Job at Express Employment Professionals

Express Employment is hiring for multiple companies! 8-12 hour shifts, $15-17/hr, different schedule availability. - Warehouse - Pick/Pack...  ...be in touch! Job Type: Full-time Pay: $15.00 - $17.00 per hour Benefits: 401(k)401(k) matching Dental insurance... 

ABB

Field Service Technician Job at ABB

 ...position reports to Service Manager Your role and responsibilities In this role, you will have the opportunity to execute service work as per work instructions and in accordance with ABB quality and safety guidelines. Each day, you will deliver quality customer... 

University of California Irvine Health

Transporter-In-House Transport-Fulltime-Variable | University of California Irvine Health Job at University of California Irvine Health

 ...Transporter-In-House Transport-Fulltime-Variable Req ID: 94733 Location: Fountain Valley, California Division: Medical Center Department: in-House Transport-FVR Position Type: Full Time Salary Range Minimum: USD $21.65/Hr. Salary Range Maximum... 

Barclays Bank PLC

Assistant Vice President, US Consumer Bank Audit Job at Barclays Bank PLC

 ...As an Assistant Vice President in US Consumer Bank Audit, you will be instrumental in building and sustaining positive client relationships. Your communication skills will help you effectively liaise with clients, ensuring their needs are met and expectations exceeded.... 

Aramark

Food Service Worker - Collins Aerospace Coralville Job at Aramark

Job Description The Food Service Worker will assist the manager with food/meal preparation; maintain cash receipts and meal records. Assist manager in completing daily reports. Maintain high standards of quality in food production, sanitation, and kitchen safety practices...