Front Desk Night Auditor Job at Marquee Hospitality, Woodbridge, VA

cmpZVkt4L21pVzB2SnVJaGYwU1k2TGlZVHc9PQ==
  • Marquee Hospitality
  • Woodbridge, VA

Job Description

Night Auditor/Guest Service Agents are responsible for the preparation and disposition of all Night Audit work. Responsible for the front desk operation during the overnight shift (Typically 11 pm-7 am). Primary responsibilities include: registering guests making reservations preparing daily reports balancing transactions and conducting security walks.

Qualifications:

  • At least 1 year of progressive experience in a hotel or a related field is required.
  • A High School diploma or equivalent is required.
  • College coursework in the related field is helpful.
  • Previous supervisory responsibilities preferred.
  • Must be able to work independently and with minimal supervision.
  • Knowledge of Accounting Principles.
  • Must be able to problem-solve and troubleshoot to resolve guest issues that may arise and respond to emergencies.
  • Must be proficient in Windows operating systems company-approved spreadsheets and word processing.
  • Must be able to convey information and ideas.
  • Must be able to evaluate and select among alternative courses of action quickly and accurately.
  • Must work well in stressful high-pressure situations.
  • Must be effective in handling problems in the workplace including anticipating preventing identifying and solving problems as necessary.
  • Must have the ability to assimilate complex information data etc. from disparate sources and consider adjusting or modifying to meet the constraints of the particular need.
  • Must be able to work with and understand financial information and data and basic arithmetic functions.
  • Must be able to work in a self-managed environment.
  • Must be effective at listening to understand and clarify the concerns and issues raised by co-workers and guests.
  • Must maintain composure and objectivity under pressure.

Responsibilities:

  • Approach all encounters with guests and associates in a friendly service-oriented manner.
  • Maintain regular attendance in compliance with standards as required by scheduling which will vary according to the needs of the hotel.
  • Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working (per brand standards).
  • Comply at all times with standards and regulations to encourage safe and efficient hotel operations.
  • Maintain a friendly and warm demeanor at all times.
  • Initiate and complete the End of Day process.
  • Complete the Night Audit checklist for computer procedures daily.
  • Balance the day's work.
  • Maintain cashiering responsibilities as per Front Office procedures according to standards.
  • Maintain Front Office computer system operation according to standards.
  • Fulfill all Front Office functions between the hours of 11:00 p.m. and 7:00 a.m.
  • Handle and follow through on all guest requests daily from 11:00 p.m. until 7:00 a.m.
  • Follow safety and emergency procedures according to standards.
  • Maintain proper record keeping (i.e. log books etc.) according to standards.
  • Be familiar with all policies and house rules.
  • Have a working knowledge of security procedures.
  • Prepare and distribute the Daily Flash Report as needed.
  • Transfer the master or house accounts as necessary.
  • Complete any reports as requested by management promptly.
  • Complete any miscellaneous duties as required.
  • Attend meetings as required by management.

Job Tags

Full time,

Similar Jobs

Privacy Bee

Graphic Designer (In-Office) Job at Privacy Bee

 ...Hi, we're looking for a business-focused graphic designer to join our small but fast-growing tech startup in Alpharetta, GA! The geekier the...  ...-Friday, working alongside a fun and passionate team. No remote/hybrid please. You'll be working on product UX/UI design... 

LifeStance Health

Adult Psychiatric Nurse Practitioner (PMHNP) - Outpatient Job at LifeStance Health

 ...deliver high quality behavioral healthcare. Seeking work life balance. Interested in growing professionally. What we offer Nurse Practitioners: Flexible work schedules. Telemedicine and in-person flexibility. Generous ???above market??? compensation with... 

Apartner

Bilingual Experienced Apartment Leasing Consultant Job at Apartner

 ...Immediate work available for Experienced Leasing Consultants! Bilingual is preferred but not required! Contact our office today and...  ...with finding your next work home! Leasing experience in the apartment industry required! Must have a positive attitude, be willing to... 

Wynn Las Vegas

Lead Analyst - InfoSec GRC Job at Wynn Las Vegas

 ...Job Description Lead Analyst - InfoSec GRC Las Vegas, NV, USA Full-time FLSA Status: Exempt Division: 22700 - G&A Career Areas: Information Technology Status: Full-Time Job Overview The Lead Analyst for Governance, Risk, Compliance (GRC)... 

Urbana Country Club

Security Officer Job at Urbana Country Club

 ...to a golf course, resort, spa, gym, clubhouse, and more. Security Officer | Part-Time Only | Weekends (Saturday/Sunday) Security...  ...~4+ years of experience in the military, law enforcement, overseas security contracting, or corporate security. Preferred...