Job Description

Location: Must live within a commutable distance of the Oriskany, NY, Tampa, FL, Bloomfield, CT Cary, NC, Aurora, IL, Bridgewater, NJ, Omaha, NE, Warwick, RI, Clark Summit, PA, San Juan, PR office

Once a month in office for meetings

Key Responsibilities:

• Manage and process pension cases with accuracy and attention to detail.

• Handle daily case deliverables and ensure timely completion of tasks.

• Participate in and manage secondary projects as assigned.

• Collaborate with team members and other departments to ensure smooth workflow and effective communication.

• Maintain data integrity and provide reporting services on account activity.

• Address and resolve complex and critical client issues.

• Perform other duties as assigned or required.

Qualifications:

• High School diploma required; Bachelor's degree preferred.

• 2+ years of related experience in pensions processing or a similar field.

• Strong problem-solving and analytical skills.

• Excellent oral and written communication skills.

• Ability to work independently and manage multiple tasks effectively.

• Proficient in using relevant software and tools for pensions processing.

• Strong customer satisfaction focus.

Work Environment:

• This is a virtual role with one required in-office day per month and additional in-office days as needed for training, events, etc.

• Candidates must live within a commutable distance to an assigned office location.

Equal Employment Opportunity/Disability/Veterans

If you need an accommodation due to a disability, please email us at accommodations@metlife.com. This information will be held in confidence and used only to determine an appropriate accommodation for the application process.

MetLife maintains a drug-free workplace.

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